Resetting a locked Huawei phone typically involves performing a factory reset through the hardware buttons. Here’s how you can do it:
Method 1: Using Hardware Buttons
1. Turn Off the Device: Press and hold the Power button until the power menu appears, then tap “Power off” to shut down your device. If the device is unresponsive, you may need to hold the Power button for about 10 seconds to force it to turn off.
2. Enter Recovery Mode:
Press and hold the Power button and the Volume Up button at the same time until you see the Huawei logo.
Release the buttons when the logo appears.
3. Navigate Recovery Menu:
Use the Volume Up and Volume Down buttons to navigate through the menu.
Find and select “Wipe data/factory reset” using the Power button to confirm.
4. Confirm Factory Reset:
Select “Yes” to confirm you want to perform a factory reset.
Wait for the process to complete.
5. Reboot Your Device:
After the reset is complete, you’ll be returned to the recovery menu. Select “Reboot system now” to restart your device.
Method 2: Using Huawei’s Find My Phone (if enabled)
If you had enabled Huawei’s Find My Phone feature, you can reset the phone remotely:
1. Visit the Huawei Find My Phone Website: Go to the Huawei Find My Phone website: https://find.huawei.com.
2. Log in: Sign in with your Huawei ID.
3. Select Your Device: Locate your locked device from the list.
4. Choose “Erase Data”: Select the option to erase the device. This will reset your phone to factory settings.
Note:
Data Loss: Performing a factory reset will erase all data on the device, including apps, settings, and personal files. If possible, back up your data before proceeding.
Google/Manufacturer Account Lock: After a factory reset, you may need to log in with your Google account or Huawei ID if Factory Reset Protection (FRP) is enabled. Ensure you have your account credentials handy.
If you are unable to reset your device using the methods above, you may need to consult Huawei customer support or visit an authorized service center for further assistance.